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Multi-factor authentication explained – Xero Central |
- Why we’re securing your account with Multi-Factor Authentication | Xero Blog
So Xero has put an extra deadbolt on the door to help keep your data secure. This is why Xero uses MFA to secure logins. The Xero Verify app is simple to use.
You can receive push notifications for fast authentication, instead of having to open the app and enter a code into Xero when you login. We have made changes to allow push notifications to appear during your new Focus modes in iOS Look at all these reviews.
Get real. How about you take the burden of security OFF of the consumer and secure your freaking assets? Do your job. But not the 2FA burden and burden of risk to my privacy. This is ridiculous. Go back to Xero and copy the key. Return to Authy and paste in the key. Authy will start to generate a six-digit code, which changes every 30 seconds. Ask our community of customers, accountants and bookkeepers.
Skip to main content Search icon Search Xero Central. What's next? Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers.
Contact Xero support Raise a case with our support team. Follow the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue. Your answers can only contain letters or numbers, and not any symbols or special characters.
While logged in to Xero, click your initials or profile image at the top right of the screen, then select Account. They also need to be five or more characters. You're now set up to use MFA next time you log into Xero. If you can't install apps on your work computer yourself, ask your IT team to install an authenticator app for you, either on your computer or your organisation's server. There are a number of authenticator apps available, such as our recommended app Authy.
Alternatively, you can use the steps below to do this. Click Set up multi-factor authentication to get started. If you're not yet required to set up MFA but want to get started, do this while you're logged in.
Click your initials or profile image at the top right of the screen and select Account. Under Additional Security , next to Multi-factor authentication , click Set up. Xerocon Sydney: Xerocon returns to Australia. Xero's commitment to gender equality and fair pay for all. Xero and Capital One partner to help rewire the small business economy. Reporting - it just keeps getting better! Small businesses name Xero the most-loved accounting software for the second year in a row.
Great software. Horrible support. Cryptic slow and unhelpful. Takes several hours and basically useless. Hi Michael, so sorry you feel that way about our support. Do you have your case number to hand so I can take a look into this for you? But cryptic and unhelpful? The new MFA has locked me out — just like that whether I wanted it or not. Extremely bad form — whoever sprung this on just like that should be shot for bad management and bad customer relations.
If you need to set up MFA, you can find everything to help you get up and running here. If you have already set up MFA and are locked out, please contact us here providing your email address so we can get in touch with you. You can also find some troubleshooting tips here. Hope that helps.
I would bet that if the permissions granted to the app upon install were examined the true reasons for it being forced upon everyone would become clear.
Hi, thanks so much for sharing your thoughts with us. We strongly believe that authenticator apps, such as Google Authenticator and Xero Verify, do provide increased security. Cyber attackers and hackers are getting more and more sophisticated and so modern security features like MFA offer an important layer of protection by requiring at least two different factors, something you know your password and something you have mobile device before allowing access to your account.
This second layer of security is designed to prevent anyone but you from accessing your account even if an attackers knows your password. You may not pay employees or bills using Xero but there will still be some very valuable information stored about you in Xero that could cause some trouble should it ever fall into the wrong hands.
MFA is great but it is frustrating that a whole new app needs to be downloaded for this type of thing. It might not seem like it but it is definately a barrier for some users I work with. Building this into the existing app or using existing contact info would have made this easier and more seamless. Even better would be working with apple authentication options for seamless biometric verification. Find out more here. I had MFA set up already and now you have cleverly disabled that with this mandatory roll out.
If you need any further help, please refer to our help article here. I log in and unlike push notifications from other apps eg. Banking app.
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